Limestone Property Management

Residential Property Management

FULL SERVICE RESIDENTIAL PROPERTY MANAGEMENT

With 30+ years of company experience, approximately $200 Million in current assets, and a team that has the resources, dedication and love for property management, the answer is simple. From multi-unit buildings to single-family homes, our approach and delivery stays the same. We have a thorough process from transitioning paperwork, to understanding your property, reviewing outstanding maintenance concerns, Tenant issues and becoming aware of your short and long-term goals, we can develop a package for you that will ensure all aspects of running an investment property are conducted at the highest level.

Our Residential Property Managers have over 35 years of combined experience, including an Accredited Member (A.I.H.M) designation through the Institute of Housing Management of Ontario. We pride ourselves on continuing education and learning each day through new skills and techniques to better serve our Clients. Our goal is to work as hard as we can to maximize your return, while ensuring Tenants have a safe and reliable living experience.

The most popular package we offer is our Residential ‘Full Service’ Management. This is a hands-free approach where we take care of all day-to-day operations for you. This includes the following:

Tenant Correspondence and Relations

We offer a respectful and comfortable environment when dealing with Tenant issues and ensure situations get resolved quickly and effectively. This mutual respect between us and your Tenants translates into how far these individuals will go to maintain your investment property and how they generally view their living environment.

Rent Collection and Bill Payments

Our Accounts Payable and Accounts Receivable team are extremely detailed and organized. We ensure all rent is collected, tracked, and reviewed. In addition, our easy payment methods allow Tenants the ease to pay their rent with less hassle.

Periodic Inspections of Property

A step that we find very useful and other companies do not offer (or do not do) is checking up on your Property. We have set days where we will inspect the property for any debris, cutting of grass and other abnormalities that need to be looked into and reported.

24/7 On Call

Our Team is on call 24/7 to answer calls, maintenance issues and general inquiries. We understand that after-hour calls can be expensive. Our maintenance teams’ focus when dealing with after-hour calls is to mitigate damages at the source. This will allow our team or a trades company to repair issues during working hours.

Online Portals (Tenant and Client)

Our Tenant and Client portals allow for fingertip access to key information. You can view monthly financial reports, search maintenance repairs and more.

Owner Communication

We believe that effective communication builds lasting relationships and Client retention. Being accessible and available to answer questions from Clients through phone, email and walk-ins have truly built our reputation over the years.

Move-in and Move-out Inspections

A crucial part, and one that other companies fail to do properly, is knowing issues before Tenants get to the property and if there is any damage when moving out. We have a Property Manager whose main job is to ensure this step is checked, documented, and resolved. This information then gets uploaded to Clients portal.

Financial Reporting

We pride ourselves on having clear, accurate and on time financial reporting to Clients. Monthly statements are generated at the end of each month and we work diligently to ensure all income and expenses are recorded properly. Our Finance Manager is available anytime to chat when Clients have questions.

Lease Renewals

LPM does not charge Clients for any Lease Renewals. If Tenants are happy and want to stay another Lease Term, we will coordinate signatures and work with them to sign a new Lease.

Coordination of Maintenance and Repairs

Our Maintenance Pros Division are skilled, trained and have proper insurance to assist with your maintenance needs. We are very competitive and offer quick service to our Clients. Our services include general maintenance with interior and exterior work – investigating leaks, installing flooring, drywall, doors, trim, fixtures, bathroom renovations, painting, window repair, tenant turnover, garbage removal, gutters, decks, and much more.

Support with Legal Notices and Landlord/Tenant Tribunal Board

At LPM, we work with some of the best legal advisors in the property management industry. Whether you need support on producing legal notices, such as an N4 or require assistance in court, we are here to help.

Market Analysis, ROI and more

With years of knowledge and in-depth market research, we can provide up-to-date information to Clients. Understanding your short and long-term goals allow us to build a financial model around your property and deliver return on investment and other financials measures to you.

WE DO NOT CHARGE MANAGEMENT FEES WHEN A UNIT IS VACANT!

Unlike most companies, LPM does not charge you fees when a Property or Unit is vacant. There can be times depending on the time of year, general turnover, planned maintenance when a unit is vacant but, we won’t charge you fees. Our goal is to save you money and increase your ROI.

WE DO NOT CHARGE A FEE FOR TRANSITIONING YOUR PROPERTY TO US!

We encourage Investors to inquire about our services and once you have made the decision to have your property managed by Limestone Property Management, there is no fee to set everything up.